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Tag Archive 'communication'

Harry Triandis (2003) of the University of Illinois describes three factors that inhibit intercultural cooperation: perceived similarity, ethnocentrism, and class structure (pp. 487-489). Studies have shown that during times of conflict individuals tend to congregate into groups of similar individuals. There is no guarantee that these people are the same, only the perception that they […]

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With the globalization of the world economy, the average employee is more likely than ever to encounter a coworker or business associate from a different culture. In his New York Times op-ed piece, David Brooks observes that “while global economies are converging, cultures are diverging” (Brooks, 2005). In the face of globalization and apparent backlash […]

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Formal and Informal Communication

There are two main forms of business communication: internal and external. Like any other kind of professional communication, their purpose is the same — to transmit “information, ideas, thoughts, opinions and plans between various parts of an organization” (Thomson, 2007). Internal communication is directed at the members of the organization. This includes, but is not […]

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Professional Communication

It is impossible to avoid professional communication. Technology has made the ability to communicate instantly a part of daily professional activities. This instant access means that good communication skills are even more important than ever. The ability to communicate effectively with coworkers and customers is at a premium whether the context is official or personal. […]

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